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Appointment of Public Service Improvements May be, this event happens the first time in Sumedang Regency, West Java, Indonesia. Three (More) May be, this event happens the first time in Sumedang Regency, West Java, Indonesia. Three "boss" of the environment in Sumedang Regency Government, and signed a promise to repair service, which was held at Gedung Negara (State Building), Thursday (18/12).
Third Unit of the Regional Work, Service Unit were among the General Regional Hospital (RSUD), the Regional Water Supply Company (PDAM) "Tirta Medal" and Subdistrics Cimalaka.
Signing of expression and the promise held in the presence of H Sambas, Assistant Government represents H Don Murdono, Sumedang Regent, Mrs Yetty Ntesed and Mrs Ara Ruhara, officials at the State Board of Administration, Bandung.
The event is a follow-up after the previous survey team conducted the survey of thousands of respondents. The result, dozens of people on the third puasan services in the third of these institutions.
See the results of the survey only in Sumedang Regency Hospitals, September 8 - 23, 2008, from 4,500 respondents, of which there are 15 complaints highest.
This is based on complaints Drg H Agus Irianto, Director of Sumedang Regency Hospitals and to sign a promise to improve services related to each such complaints.
15 Complaints to the respective: 1. The price of expensive drugs and not transparent; 2. Registration of new patients queue too long; 3. Incompleteness of drugs for general patients, Health Insurance (ASKES) and the Health Insurance Society (JAKESMAS) Poor Families (GAKIN).
In addition, 4. No waiting room for patients watchman; 5. Public facilities (toilets and waiting room) are not dirty and comfortable; 6. Officials of hospitals Sumedang less friendly, 7 Number of rooms and space- patient comfort class III less.
8. The water supply less than; 9. Cost of care in hospitals Sumedang expensive; 10. Rates Emergency (IGD) expensive; 11. Less quick handling psien in the IGD.
12. Slow in handling patients who use the services to ASKES and JAMKESMAS, Patient referrals from the Community Health Centers (PUSKESMAS) be less, and Lack of information dissemination and how users Poor Family Health Insurance (ASKESKIN).
13. Specialist Physician delay in the examination room treatment inpa; 14. Less explanation of the doctor patient condition, and 15. Hospitals often occur in the theft.
Drg H Agus Irianto, the party promised to create a Public Complaints Unit Management of the survey and implement the services in the RSUD Sumedang Regency sustainable.
Director Sumedang Regency Hospitals of this, other than promise to improve services and to open mengundangpartisipasi community to supervise the performance of services via SMS Short Message Service (SMS) to the Public Complaints Unit Manager to the number: +620811227343 .*** (Less)
Practical SOA Presentation at SOA World East - Part 9 In this presentation Max Yankelevich, Chief SOA Architect at Freedom Open Source Solutions (More) In this presentation Max Yankelevich, Chief SOA Architect at Freedom Open Source Solutions (http://www.freedomoss.com) , will take a look at some examples of leveraging Open Source products in Enterprise Service-Oriented Architecture implementations. We will examine real-life case studies to clearly understand the full lifecycle of an Enterprise SOA, as well as what it takes to have the "Practical SOA" approach. (Less)
Java Message Service - ISBN 0596000685
2009-12-26 - extension: pdf - size: 1 MB
Java Message Service - ISBN 0596000685
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JMS2ndE2009
2009-11-10 - extension: pdf - size: 5 MB
JMS2ndE2009
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