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How to improve public-service phone menus - Bradley Lehman Everyone has met automated phone systems that have usability problems.
This short video offers (More) Everyone has met automated phone systems that have usability problems.
This short video offers strategies to improve those systems.
Good design requires an ear for conversational style and pacing. It takes very careful crafting of phrases, and connecting sentences that build context.
How will the caller react to the guiding questions, on first hearing, looking at nothing on any screen or paper? The VUI/IVR designer must plan the system's conversational style within that perspective.
The real-world example included here isn't one of the worst encountered, by any means. It probably wouldn't make the caller slam the phone down in annoyance. We all know some that do.
The video is a "suggestion box" to spark discussion. I think real-world systems should have a suggestion box (perhaps on the company's web site?) for real users to send improvement ideas to the voice designer.
Written and produced by Bradley Lehman, 9 May 2008.
A drafted sample of the first minute in a Medicare system is at
http://www-personal.umich.edu/~bpl/ivr-000.html
with a set of web pages simulating the dialogue.
My speech-recognition example is at
http://www-personal.umich.edu/~bpl/vui/vui-000.html
Bradley Lehman,
VUI and IVR designer
(VUI = voice user interface;
IVR = interactive voice response) (Less)
Voice Of The Park Voice Of The Park
http://www.voiceofthepark.in/index.html
http://www.poetrybox.us
(More) Voice Of The Park
http://www.voiceofthepark.in/index.html
http://www.poetrybox.us
http://www.mycampuz.net
http://www.mallubox.com
a musical group featuring debutant singers, released their self-titled first album amid much pomp and fanfare, at Technopark Amphitheatre on the 25th of January 2008. The album, which was released by Padmasree Mohanlal, has been worked on by an ensemble crew of 25 musicians, and features seven tracks in four different languages (English, Malayalam, Hindi and Tamil).Voice of the Park is a music album which has been worked on from start to finish by Technopark employees. With seven songs in four different languages, the album has something to offer to everybody. From fast and peppy numbers to soft fusions; from dance numbers to romantic tracks; from rock to meandering melodies there�s everything that a music lover wants. The assortment of songs have been composed, configured and compiled by debutant artists all of whom are Technopark employees. From the first stages of music composition to vocals to instruments down to CD cover, everything has been handled by people from Technopark. Like the multicultural blend of people who form the strength of Technopark, the music also transcends cultural and corporate boundaries.
The music is a rare blend of cultures like the very people that form Technopark. The fact that the album has songs in four different languages is proof of the integration of diverse cultures present in Technopark! Hindustani chords merge serenely with soft western; fast tracks augmented by foot-tapping beats; ensemble instruments intertwining to a wholesome union; legatos flowing to a romantic pitch; lyrics in English, Hindi, Malayalam and Tamil; all these make Voice of the Park the ultimate experience for any music lover. There's no denying that there's something for everybody in this musical consortium.
Music for the album has been done by Arun K Narayanan. He has also penned the lyrics and played the role of chief designer for the album. Marketing, Sales, Public Relations and Branding of the album has been managed by Kiran Rajendran. He has also lent his voice to a song in the album. Anand Venkitaraman, another singer in VOTP, has handled finance, accounting and resource management for the production and release of the album. Harikrishnan Namboothiri, a drummer for VOTP was a key player in the organization of the album.
Contact details:
Arun Narayanan K
email : arunnarayank@gmail.com
Kiran Rajendran
email : kiran.rajendran@ust-global.com
Anand Venkitaraman
email : anandv.ustechies@gmail.com
Harikrishnan Namboothiri
email : harikrishnan.namboothiri@ust-global.com (Less)
ebook Stylin with CSS A Designers Guide A Designers Guide Voices 0321305256
2009-04-25 - extension: zip - size: 7 MB
ebook Stylin with CSS A Designers Guide A Designers Guide Voices 0321305256
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Fake Voice v.1.0.8.rar
2008-05-20 - extension: rar - size: 368 KB
Fake Voice v.1.0.8.rar
If password needed look here: http://www.sa-designs.net/warez-soft/fake-
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